What a Transaction Coordinator Does in Real Estate: Guide for Agents and Teams

If you have ever felt buried in deadlines, forms, and follow-ups after a contract goes under agreement, you already understand why transaction coordinators exist. Once a deal is signed, the real operational work begins. That is where a transaction coordinator earns their keep.

A transaction coordinator keeps deals moving, documents complete, and deadlines intact so agents can stay focused on clients and new business. This guide breaks down what transaction coordinators actually do, how they fit into an agent or team workflow, and how modern transaction management tools support their work.

What is a transaction coordinator in real estate?

A transaction coordinator is responsible for managing the administrative side of a real estate transaction from contract to close. Their job is not to sell or negotiate. It is to make sure every required step happens on time and is properly documented for compliance and audit requirements.

That includes tracking deadlines, organizing paperwork, coordinating with lenders and title companies, and ensuring brokerage and legal requirements are met. In short, they protect the transaction from falling apart due to missed details or incomplete documentation.

A professional, high-resolution photograph of a spacious real estate office environment where agents are engaged in managing property documents and coordinating team tasks at modern, organized desks. Sunlight streams in from large windows, showing realistic, everyday real estate operations with agents collaborating and referencing physical property folders and digital devices, all equipment and workspaces free from any visible text, branding, or screens displaying writing. Completely text-free, no visible words or writing.

Transaction coordinator vs real estate agent: what is the difference?

Agents drive revenue. Transaction coordinators protect execution.

Agents focus on pricing, negotiations, client relationships, and lead generation. Transaction coordinators focus on timelines, documentation, compliance, and communication between parties.

In high-volume environments, expecting agents to manage both roles often leads to missed details. That is why many productive agents eventually separate sales from operations for greater efficiency and reduced risk.

Typical responsibilities of a transaction coordinator

While duties vary by market and brokerage, most transaction coordinators handle the same core tasks:

Their value comes from consistency. Every deal follows a process, even when the transaction itself becomes complicated.

A clean, modern scene where a real estate transaction coordinator uses a tablet and a phone simultaneously in a well-lit workspace, with paperwork and property blueprints visible nearby—depicting the multitasking required to keep a property closing on schedule. The environment is realistic and uncluttered, with subtle hints of the property market such as house keys and for-sale sign miniatures in the background, but absolutely no text. Completely text-free, no visible words or writing.

Why agents and teams rely on transaction coordinators

Transaction coordinators reduce risk and mental load for agents.

Agents who work with a dedicated coordinator often see:

For teams and brokerages, transaction coordination also creates operational leverage. One coordinator can support multiple agents using standardized workflows for improved efficiency.

Transaction coordinator workflow from contract to close

Most transaction coordinators follow a predictable workflow, even if the tools vary.

1. Contract intake

2. File setup

3. Disclosures and introductions

4. Ongoing coordination

5. Compliance review

6. Closing preparation

7. Close and archive

This clear structure is why experienced coordinators can manage dozens of files at once without chaos.

How are transaction coordinators paid?

Most transaction coordinators are paid per transaction. Fees vary by market and experience, but flat per-file pricing is the most common model. Some brokerages employ in-house coordinators, while others rely on independent contractors.

In some offices, transaction coordination is bundled into brokerage services. In others, agents choose their own coordinator and pay directly, depending on workflow preference and brokerage policy.

Do all agents need a transaction coordinator?

Not always. New agents often manage their own files to learn the process. The need becomes clear as transaction volume increases or compliance requirements become more complex.

If you are handling multiple active escrows at once and spending extra hours managing paperwork, a transaction coordinator becomes a safeguard rather than a luxury.

Key software tools transaction coordinators use

Transaction coordinators rely on specialized software to stay organized and compliant. Common tools include:

DotloopDotloop is widely used for managing real estate transaction documents, forms, and signatures. It helps coordinators track transaction stages and ensure required paperwork is completed, but it is primarily document focused.

DocuSign
DocuSign is commonly used for electronic signatures on contracts and disclosures. While it streamlines signing, it does not manage tasks, deadlines, or communication tied to the transaction.

Follow Up Boss
Follow Up Boss is used to manage leads, contacts, and client communication before and during a transaction. It functions as a CRM, but transaction execution and task tracking often happen elsewhere.

Google Workspace
Google Workspace tools like Gmail, Google Calendar, and Google Drive are frequently used for communication, scheduling, and document storage. These tools are flexible but require manual coordination to stay aligned with transaction workflows.

Trello
Some transaction coordinators use Trello or similar task boards to track transaction steps. While helpful for visual task tracking, these tools are not built specifically for real estate transactions or compliance requirements.

Each of these tools supports a specific part of the transaction coordinator workflow. The challenge is keeping everything connected for smooth operations.

A detailed, professional image of a property manager using advanced smart technology in an upmarket apartment building: checking a tablet interface while walking past digital sensors, keyless entry locks, and security devices, highlighting automation in building management. The setting is realistic and modern, capturing the seamless workflow of monitoring property systems, and all devices and screens are meticulously free of any readable information. Completely text-free, no visible words or writing.

Where Clozze fits into transaction coordination

Most teams do not need another standalone platform. They need visibility across the tools they already use.

Clozze acts as a shared workspace that connects clients, tasks, timelines, and communication across your CRM and transaction systems. Instead of jumping between platforms, agents and transaction coordinators can see the full picture of a deal in one place.

Teams use Clozze to:

Clozze does not replace tools like Dotloop or SkySlope. It sits above them, helping teams operate with greater clarity instead of fragmentation.

A high-resolution, professional image depicting a broker’s desk during the analysis of client data: graphical charts displayed on a computer monitor, a printed stack of charts and notepads, and a smartphone with data visualization open. The environment should include a modern home or office backdrop, and the visuals must strongly emphasize analytics through shapes and colors, but exclude any actual numbers or text on screens, papers, or surfaces. Completely text-free, no visible words or writing.

Best practices for working with a transaction coordinator

Agents and teams that get the most value from transaction coordination usually follow a few simple rules:

Transaction coordination works best when the process is respected, not improvised for each deal.

What makes an effective transaction coordinator?

Strong transaction coordinators tend to share these traits:

While tools are important, discipline and consistency are essential for successful coordination.

Final takeaway

A transaction coordinator is not an assistant. They are an operational safeguard for agents and teams.

As transactions become more complex and clients expect seamless experiences, separating sales from execution becomes essential. With a reliable coordinator and the right connected systems, agents can scale without sacrificing quality or compliance.

That is how deals close cleanly, even when the real estate market is unpredictable.